Cable Forum - View Single Post - [Merged] Week wait for engineer

MovedGoalPosts · 17-07-2005, 09:22

OK, but you are still best advised to actually make and agree the appointment slot (usually 08:00 - 12:00, 12:00 - 16:00 & 16:00 - 20:00). Then you know when an engineer is due. Then you can "hope" for a call when he's leaving the previous job.

If you haven't actually made an appointment, the techs are that busy that their schedules are full, and controlled by the ntl office staff, not the techs. The techs will never get a chance to get round to you.

17-07-2005, 09:22	#6
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 62 Posts: 15,868	Re: Week passes no engineer call OK, but you are still best advised to actually make and agree the appointment slot (usually 08:00 - 12:00, 12:00 - 16:00 & 16:00 - 20:00). Then you know when an engineer is due. Then you can "hope" for a call when he's leaving the previous job. If you haven't actually made an appointment, the techs are that busy that their schedules are full, and controlled by the ntl office staff, not the techs. The techs will never get a chance to get round to you.