Ntl Phone System
Just calling ntl now, it seems they have finally lauched the system where if your call centre is busy you can press one enter a contact number and they will return your call within the hour, as powergen, bt etc already have.
Does anyone here now if this will be a permanent feature when calling all ntl depts if there busy ? most defiantly a vast improvement in cust service experience just need to sort out the attitudes and mumbling staff member i spoke too now
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