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Originally Posted by dooper786
I agree with you,i have just had the same flyer. I think NTL have a damn cheek and it just shows that loyalty counts for nothing. They are taking their existing customers for granted and just assuming that they will roll over and do nothing. A lot of companies do this. I recently had a car insurance renewal quote from a well known insurance co for £265. I let it lapse and a day after it had lapsed,i went on their website and insured with them for the same cover for £230. I am definately going to investigate and maybe cancel my ntl contract. I've been with them for well over a year now and have no issues with the service but this really is taking the ****... 
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Sorry mate, But what about the free Broadband speed upgrades?
Wasn`t that a bit of a Loyalty bonus in a way?