Re: Victory over ntl!
I had a similar problem with ntl 2 or 3 years back: one month, we got a spurious bill for about £140!! Long story-short, after letters to all manner od depts, Watchdog, OFCOM, ntl Directors, Area Managers and all sorts, 3 months of stress saw it all sorted out.
I have to say though that these days, they're a vastly improved service - if you have cable+phone+BB see what they do when you say you're leaving...
All in all a very good service...these days!
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