Thread: NTL Indian support centres - a plea to NTL
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Old 12-07-2005, 16:23   #16
grandmaster
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Re: NTL Indian support centres - a plea to NTL
I think it still depends on what they have.

I think CS can obtain more info from a SACM than they can from an STB and as such a diffrent "script" may be used.

Otherwise

Open a command prompt and find out what ip address they customer had. (ipconfig)

I dont work for NTL this is what i would do
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