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beardsley · 11-07-2005, 22:46

Earlier this evening, we lost the picture and sound on both Channel 4 and E4. E4+1 seems fine.

I rebooted the cable box and the display flashed "EAAS" and "lAIt" for a while. It then did a count up on the display, followed by a boot. Once it had booted, a message was on the screen saying that there had been an upgrade, but still no Channel 4 or E4.

Before I try to log a fault call, does anyone know of any work going on at the moment which would cause this to happen?

I am in Fleet, Hampshire.

Regards,
Andrew

EDIT:Looks like they are both back now! Probably no point in logging a call, but I would still love to know why this has happened.

11-07-2005, 22:46	#1
beardsley Inactive Join Date: Jun 2003 Location: Hampshire/Surrey border Posts: 128	Lost Ch4 and E4 Earlier this evening, we lost the picture and sound on both Channel 4 and E4. E4+1 seems fine. I rebooted the cable box and the display flashed "EAAS" and "lAIt" for a while. It then did a count up on the display, followed by a boot. Once it had booted, a message was on the screen saying that there had been an upgrade, but still no Channel 4 or E4. Before I try to log a fault call, does anyone know of any work going on at the moment which would cause this to happen? I am in Fleet, Hampshire. Regards, Andrew EDIT:Looks like they are both back now! Probably no point in logging a call, but I would still love to know why this has happened.