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Originally Posted by Rob C
I might be missing something here, but since when did ISPs have an obligation to provide storage space for their customers. An ISPs server mailbox is litterally like the Royal Mail's sorting office. We don't ask Royal Mail to store our mail, indefinitely. Why should we expect an ISP to do that for us?
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Of course they have no such obligation unless new legislation goes through. If they did then they'd (probably
) already be doing it. They're completely free to provide any level of service they want depending on what the market will take.
Permanent mail storage seems to be becoming the norm for the free mail providers. Clearly it's an issue for me that ntl don't currently do the same. Perhaps they will in the future. This poll should at least in part (if it gets enough responses) gauge how other customers feel.