Cable Forum - View Single Post - NTL Customer Services: Your personal experience

Unilateral · 11-07-2005, 17:07

Oh, superb, as if to affirm my previous statement, I've just been on the phone for 35 minutes to NTL to finalise my cutoff.

I've been transferred from 3 different departments, all promising that I'll get sorted (incedentally waiting patiently and being as polite as I can as I used to work in customer service) only to finally be transferred to:

"..welcome to the NTL customer relations department. This department is now closed. Please call back...."

Nice one. Cheers NTL. You just cost me another large phonecall that I'll have to repeat tomorrow.

Hmm resposetek eh? I'll give that a bash.

11-07-2005, 17:07	#591
Unilateral Inactive Join Date: Jul 2005 Posts: 2	Re: NTL Customer Services: Your personal experience Oh, superb, as if to affirm my previous statement, I've just been on the phone for 35 minutes to NTL to finalise my cutoff. I've been transferred from 3 different departments, all promising that I'll get sorted (incedentally waiting patiently and being as polite as I can as I used to work in customer service) only to finally be transferred to: "..welcome to the NTL customer relations department. This department is now closed. Please call back...." Nice one. Cheers NTL. You just cost me another large phonecall that I'll have to repeat tomorrow. Hmm resposetek eh? I'll give that a bash.