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Originally Posted by obvious
I do agree with much of what you say but not trusting ntl to store your emails (presumably if they didn't have the deletion policy) surely refelcts badly on them?
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I don't think it reflects badly on them at all, it's more a reflection of who I am. Some people might be more than happy to trust NTL to do this, and I would think no less of them, however I am not.
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Originally Posted by obvious
I too find them good at what they do. The core broadband provision is pretty damn good but I can't agree on the pricing being more than a fraction of 1 percent of the monthly subscription just to store a maximum of a few MB's of mail for each customer. "a few extra quid" seems high and I'd back down in a second if they decided to charge me for not deleting my emails even if my mailbox size wasn't over the high water mark.
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It's not just the storage though. They would need to implement extra mechanisms to cope with the change, new processes, all sorts of things would have to be amended behind the scenes (probably) - it's those sorts of things which will invariably lead to a price increase. Plus, they will (in effect) be providing an increased level of service - for which they will
want to charge.