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Originally Posted by Raistlin
Ok.....
- I would rather be responsible for my own emails, I wouldn't trust NTL (or any other company for that matter) with their long term storage.
- NTL provide a service and, despite what some people may say, I find them very good at what they do. Asking them to suddenly start providing new (and IMHO unneccessary) services would only complicate matters for them and probably lead to a degradation of the other services that they offer.
- NTL's current pricing structure is based on the as is service that they provide. It does not allow for the mass long term storage of emails for all of their customers. If they were to suddenly have to (or decide to) do this then they would have to fund the extra storage and administration somehow. I would rather buy a few DVDs and back my emails up myself than have NTL charge me a few extra quid a month for the priviledge.
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I do agree with much of what you say but not trusting ntl to store your emails (presumably if they didn't have the deletion policy) surely refelcts badly on them?
I too find them good at what they do. The core broadband provision is pretty damn good but I can't agree on the pricing being more than a fraction of 1 percent of the monthly subscription just to store a maximum of a few MB's of mail for each customer. "a few extra quid" seems high and I'd back down in a second if they decided to charge me for not deleting my emails even if my mailbox size wasn't over the high water mark.