Cable Forum - View Single Post - NTL Customer Services: Your personal experience

Unilateral · 11-07-2005, 16:15

My general opinion of NTL is: Dreadful.

Like a moth to the flame, I have repeatedly gone with NTL in 4 seperate occasions, due to the seemingly "amazing" deals and every single time I've had trouble.

Problems ranging from incorrect billing, exceptionally bad customer service, to totally non-existant communication between departments (causing no end of grief) and my current dilemma: a phoneline that has been supposedly cut off by request several times from a house I haven't lived in for 5 months, but has now become impossible to cut off until september.

Not only am I never going to use NTL again, I'm telling as many people to stay away as I can.

Appauling.

11-07-2005, 16:15	#589
Unilateral Inactive Join Date: Jul 2005 Posts: 2	Re: NTL Customer Services: Your personal experience My general opinion of NTL is: Dreadful. Like a moth to the flame, I have repeatedly gone with NTL in 4 seperate occasions, due to the seemingly "amazing" deals and every single time I've had trouble. Problems ranging from incorrect billing, exceptionally bad customer service, to totally non-existant communication between departments (causing no end of grief) and my current dilemma: a phoneline that has been supposedly cut off by request several times from a house I haven't lived in for 5 months, but has now become impossible to cut off until september. Not only am I never going to use NTL again, I'm telling as many people to stay away as I can. Appauling.