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Raistlin · 10-07-2005, 21:57

Yeah, that was pretty much the problem I had with them.

In the end I had to write to them, reminding them that legally they were responsible for the provision of the handset (regardless of the manufacturer's warranty) and threatening to take them to court if they refused to replace it.

Needless to say, I got the replacement.

10-07-2005, 21:57	#8
Raistlin Inactive Join Date: Feb 2004 Location: There's no place like 127.0.0.1 Services: Depends on the person and the price they're offering Posts: 12,384	Re: Advice on a company Yeah, that was pretty much the problem I had with them. In the end I had to write to them, reminding them that legally they were responsible for the provision of the handset (regardless of the manufacturer's warranty) and threatening to take them to court if they refused to replace it. Needless to say, I got the replacement.