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Alanmelon · 10-07-2005, 21:53

I once set up an account via Dial a Phone. The worst thing I've ever done.

I think it was registered with Singlepoint and my problems were as follows;

- Phone packs up (no signal anywhere) within 2-3 months
- Told "We have no jurisdiction over the phones, you'll have to return it to Nokia"..."So I still have to pay my tariff for a faulty phone which you provided"..."Yes, you'll have to take that up with Nokia"
- I return the phone to Nokia, they take no responsibility for my continued expense
- 1 month later the same problem occurs. Phone is dead.
- Resort to using old handset and give up on any prospect of receiving compensation or a working phone for fear of wasting more money on an unusable tariff.

In short - avoid with a barge pole. They are cheap for a reason. They take no responsibility for the products they provide you with should they go wrong and generally don't give a s**t.

10-07-2005, 21:53	#7
Alanmelon Inactive Join Date: Jul 2003 Posts: 733	Re: Advice on a company I once set up an account via Dial a Phone. The worst thing I've ever done. I think it was registered with Singlepoint and my problems were as follows; - Phone packs up (no signal anywhere) within 2-3 months - Told "We have no jurisdiction over the phones, you'll have to return it to Nokia"..."So I still have to pay my tariff for a faulty phone which you provided"..."Yes, you'll have to take that up with Nokia" - I return the phone to Nokia, they take no responsibility for my continued expense - 1 month later the same problem occurs. Phone is dead. - Resort to using old handset and give up on any prospect of receiving compensation or a working phone for fear of wasting more money on an unusable tariff. In short - avoid with a barge pole. They are cheap for a reason. They take no responsibility for the products they provide you with should they go wrong and generally don't give a s**t.