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Originally Posted by banjo
rang NTL and was told by a very nice man to do a "tracert" when I had problems, my connection is poor at the moment but not as bad as it was but does this give a clue as to the root of the problem.
1 210 ms 207 ms 131 ms 10.156.63.254
2 350 ms 348 ms 421 ms brhm-t2cam1-a-ge-wan43-103.inet.ntl.com [213.106.228.25]
1 957 ms 619 ms 558 ms 10.156.63.254
2 317 ms 376 ms 143 ms brhm-t2cam1-a-ge-wan43-103.inet.ntl.com [213.106.228.25]
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Looking at the start of those traces, you seem to have a local problem - a 957ms ping to your local ubr is appalling

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Compare it to a good one ;
Quote:
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Originally Posted by banjo
1 7 ms 17 ms 7 ms 10.156.63.254
2 8 ms 7 ms 10 ms brhm-t2cam1-b-ge-wan43-103.inet.ntl.com [213.106.228.153]
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