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Re: Coventry problems ?
Obvious things for you to check on your own PC is it's not got any virus, spyware or other malware stuff accidentally loaded. Make sure you have all the latest patches. Presumably you are also not trying to run any other program especially P2P when you are doing the Tracert.
You don't say anything about your home kit. Do you have a firewall running. Is there a router (if so does the problem still occur if you disconnect it). Do you connect via USB or Ethernet (the latter can be more reliable with currrent drivers)
If youv'e got all that checked then you need to keep pestering ntl faults as something would appear to be amis on their kit.
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