Quote:
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Originally Posted by The Fool
Quote:
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Originally Posted by Simon M
Hmm, we are here to help and have the ability to forward problems and have 100% track record in getting them resolved, so maybe your username is an apt description  |
the girl I spoke to was also allegedly 'there to help' and has purportedly 'sorted it all out' (like I have been told all year long) - if she hasn't and next months bill is wrong that's it - I am off to BT and Sky. I don't see why you've got to start having a go at usernames and so on. |
Maybe it's because you are being offered assistance to
guarantee it is dealt with fully and properly and you are ignoring/ refusing/ laughing at the offer.
The team
can and
will contact someone high up in NTL on your behalf and can find out exactly what has/ has not been done to rectify the problem and in doing so can make sure that it is resolved fully and to your satisfcation by the time your next bill is sent out.