Quote:
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Originally Posted by Simon M
Hmm, we are here to help and have the ability to forward problems and have 100% track record in getting them resolved, so maybe your username is an apt description 
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the girl I spoke to was also allegedly
'there to help' and has purportedly
'sorted it all out' (like I have been told all year long) - if she hasn't and next months bill is wrong that's it - I am off to BT and Sky. I don't see why you've got to start having a go at usernames and so on.