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Originally Posted by Paul
And you will receive a visit from a debt collection agency if you refuse to pay your bill.
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yes - but these things can be challeged and in court if neccessary. Its like you have to haggle with them every month about what's what regarding the bill

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Originally Posted by Paul
Why not try the easy way, contact a member of the team and ask them to forward you details and complaint to NTL so it can be dealt with properly?
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lol