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Originally Posted by The Fool
SNIP
Basically, if my bill is wrong next month (making it the ninth time I will have phoned in about it) I will leave and they will lose my custom. What's more, I will wait till the bill gets issued and stop the direct debit by way of my 'fine' to ntl for being such a shower of sh*t
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And you will receive a visit from a debt collection agency if you refuse to pay your bill. Why not try the easy way, contact a member of the team and ask them to forward you details and complaint to NTL so it can be dealt with properly? It's been successful on a number of occassions already recently.