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Chrysalis · 07-07-2005, 17:05

did you speak to retentions or just CS?

cancelling direct debit will only affect your credit rating if a debt collector gets called in, I have stopped a DD myself before to NTL even on their advice the initial result will be they will probably contact you asking why you havent paid, and that will be your cue to explain why.

07-07-2005, 17:05	#177
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,048	Re: It's really getting on my nerves now... did you speak to retentions or just CS? cancelling direct debit will only affect your credit rating if a debt collector gets called in, I have stopped a DD myself before to NTL even on their advice the initial result will be they will probably contact you asking why you havent paid, and that will be your cue to explain why.