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jaycee · 07-07-2005, 05:52

Stop your DD if you're paying via that.

Ring them again and inform them if they don't cancel you then and there, you'll take the matter to trading standards.

I have heard this before, NTL CS making it difficult for people to cancel, regardless of how long they've had service. At the end of the day though, it is one of your statutory rights especially if you have had poor service which comes under "goods unfit for the purpose sold".

07-07-2005, 05:52	#174
jaycee Inactive Join Date: May 2005 Posts: 304	Re: It's really getting on my nerves now... Stop your DD if you're paying via that. Ring them again and inform them if they don't cancel you then and there, you'll take the matter to trading standards. I have heard this before, NTL CS making it difficult for people to cancel, regardless of how long they've had service. At the end of the day though, it is one of your statutory rights especially if you have had poor service which comes under "goods unfit for the purpose sold".