[MovedGoalPosts]

The deals available to new customers, not be available to existing, they are incentives to get you to join ntl. Anyone who is now with ntl will have joined and had the opportunity to benefit from some offer or other at the time they first subscribed. Although it would be nice to get further offers as time marches on, there has to be limits to discounts avaialble which are intended to win customers over from the potential dispruption and upheavale of changing service.

Existing customers don't have it that bad. As TV packages change we get the new channels, and as BB changes getting faster or costs frequently have lowered, those have become available. Althouhg conversely there have been adverse changes of some tarrif changes, or alterations in the Ts & Cs or AUP.