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Originally Posted by bertJ
Unfortunately I'm trapped with ntl. My BT underground cable was destroyed years ago by some cowboy builders. At the last enquiry BT wanted £150 to reinstate it. Obviously ntl are responding in some degree to market forces, hence the fairly recent drop in price for 1mb. I don't think the 12 month contract with ntl is valid in my case as I've been with them for 6 years.
Not wishing to tread on any toes but I'm a bit bemused by what seems to be the attitude of some people to this form of cynical marketing. There seems to be a suggestion that I should be grateful to ntl for any small reduction in my monthly fees. It reminds me slightly of the attitude that existed in some up-market shops - I should feel privileged that they're allowing me to spend my money in their store!
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the whole thing is a farce if you asked me. I am (have requested to be) on the 1 meg service, yet my speed shows 2 meg ( as I couldn't be arsed to reboot the cable modem to 'get the new speed' like the girl told me when I downgraded from 2 mega couple of months back. So now I have the £17.99 tariff showing on my bill along with the £37.99 (3 meg tarriff alongside it! what that is doing on there is anyones guess) - so in a way I am involved with all three levels. Have been a cmr for about 4 or so years and when I think back on my time with ntl rarely has there been any month when I have not had cause to phone in about the bill being wrong. Each time I phone I am told 'dont worry it will be right next month', but it never ever is. This months bill is >£140
