Cable Forum - View Single Post

fudge · 06-07-2005, 10:58

Its obvious and plain to see with the amount of complaints about green boxes on this forum that it is an issue that ntl needs to addresss rather than just ignoring the problem , Theres no need for all this fancy allarms being fitted and then haveing to employ some one to man the situation , a simple fix would be for ntl to make there boxes stronger and not with flimsy metal like the one im connected too which rolls back and forwards when touched.

When new customers come ntl should more than try to keep them , and if addressing this problem can help then so be it.
Im speaking from experience , i had my phone line pulled out when the door was left off , a week later the door was off again , after i phoned cs a new lock was installed on it , but my first reaction was if this continues i will go back to bt. At the moment im happy because the door has stayed on since the new lock was put on , And lets face it ,if these boxes were given a priority and sortet out then we wouldent need this thread would we.

06-07-2005, 10:58	#151
fudge Inactive Join Date: May 2005 Location: Hertfordshire Age: 68 Posts: 401	Re: Green box doors left open Its obvious and plain to see with the amount of complaints about green boxes on this forum that it is an issue that ntl needs to addresss rather than just ignoring the problem , Theres no need for all this fancy allarms being fitted and then haveing to employ some one to man the situation , a simple fix would be for ntl to make there boxes stronger and not with flimsy metal like the one im connected too which rolls back and forwards when touched. When new customers come ntl should more than try to keep them , and if addressing this problem can help then so be it. Im speaking from experience , i had my phone line pulled out when the door was left off , a week later the door was off again , after i phoned cs a new lock was installed on it , but my first reaction was if this continues i will go back to bt. At the moment im happy because the door has stayed on since the new lock was put on , And lets face it ,if these boxes were given a priority and sortet out then we wouldent need this thread would we.