Cable Forum - View Single Post - Unable to retrieve email using Outlook Express

mexicano · 05-07-2005, 10:08

Last night I restored my computer and I had to re-install my BB but when I tried retrieving my email using outlook express all I got was this:

The server responded with an error. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

Can anybody tell me what this means? I phones NTL tech support but all they told me was to delete my account and re-add it again, twice. Then he told me that there is something wrong with outlook express and that I should fix it.
Please help. I can access my mail thru ntlworld but not outlook express

05-07-2005, 10:08	#1
mexicano Inactive Join Date: Jul 2005 Location: London Age: 71 Services: Bush IDTV plus Sky Basic package.NTL cable BB 1MB modem type 250 Posts: 20	Unable to retrieve email using Outlook Express Last night I restored my computer and I had to re-install my BB but when I tried retrieving my email using outlook express all I got was this: The server responded with an error. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90 Can anybody tell me what this means? I phones NTL tech support but all they told me was to delete my account and re-add it again, twice. Then he told me that there is something wrong with outlook express and that I should fix it. Please help. I can access my mail thru ntlworld but not outlook express