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Originally Posted by wsf86
That would be an expensive project and involve a lot of man hours. It just aint gonna happen, and as jonifen rightly pointed out these alarms would then need to be monitored by someone & something, and there would need to be a tech available to react when the doors are opened. Remember ntl consider these cabinets to be of low order and priority. Also there are many doors out there which are open or not locked properly and are not affecting service so from ntl's point of view why should they throw money at this?? You'd be surprised at just how much it costs to truck roll an engineer to a fault, especially a Networks Engineer.
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If you look up a few posts you will find another post of yours that says that some cab doors are alarmed and explains what happens when the alarm goes off. So a system already exists which needs to be monitored by someone and something. What is different about techs being available to react to these alarms and techs being available to react to customer reports? You appear to suggest that NTL does not have any system to relay customer reports of open cab doors so if they were all alarmed there would be no need for a further reporting system.
Why should NTL throw money at this? Well, open doors can mean vandalism and loss of service to customers. This costs money to resolve, repairing the damage and maybe compensating customers for loss of service. It could also lead to losing customers who suffer as a result with the cost of that loss eventually adding up to far more than the cost of installing alarms. I wonder how many of the open cabs have had someone with a phone and a couple of crocodile clips stealing phone services which ultimately some poor customer is charged for? I can just imagine an irate customer ringing up to ask why there are £50 of premium rate calls on their bill and being told that they must have made the calls or allowed some phone dialler to be installed on their computer. NTL couldn't possibly be at fault for not having properly secured cabs or any sytem to deal with open ones.
In a way those cabs are an extension of our wallets and should be secured properly.