oh the infamous J Moody-what a plank you really are!! V21 are nothing shy of useless,they are rip off artists and WILL take what ever £ÃÆ ’‚£Ãà¢Ã¢â€šÂ¬Ã…¡Ãƒâ€šÃ‚£ they feel from your bank a/c.(the infamous £80 mystery charge springs to mind!) They are also VERY immature,they will try to cause you as much hassle as possible if you dare question there methods/support. Steer very clear-the above post should tell you all what they are like as a company. Do a search on various other forums for their company.
http://www.the-scream.co.uk/forums/
http://www.ispreview.co.uk/talk/
you have been warned!!!!