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Originally Posted by Strzelecki
Did you buy it from Dixons along with the PC you bought or was it PC World. Take it back asap and they should swap it without any problems. We nearly always do, have 100's of the things and for the price it's best to keep the customer happy. If it says absolutely nothing in the manual or warranty (it doesn't for those proviews) then use that as an arguement if you don't get your way.
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Do you get a large failure rate on the Proviews... because mine's one of those and as i said, it's had no problems so far ...
/touches my new chipwood desk