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wsf86 · 02-07-2005, 09:17

..or service to network referrals, where the Service Tech is unable to resolve the fault he escalates it to the networks. This may be due to the Service Techs knowledge of the network or simply that the fault is outside his remit. Apart from daily preventative maintenance, network engineers generally deal with the wide area network outages affecting from 3 customers to 1000's and are on-call 24/7/365.

We have always worked Saturdays, it's just the front end FMC's who are new to this!!

02-07-2005, 09:17	#88
wsf86 Inactive Join Date: Jun 2005 Posts: 24	Re: ntl open Sunday!!! ..or service to network referrals, where the Service Tech is unable to resolve the fault he escalates it to the networks. This may be due to the Service Techs knowledge of the network or simply that the fault is outside his remit. Apart from daily preventative maintenance, network engineers generally deal with the wide area network outages affecting from 3 customers to 1000's and are on-call 24/7/365. We have always worked Saturdays, it's just the front end FMC's who are new to this!!