Cable Forum - View Single Post

McYorkie · 30-06-2005, 13:31

I doubt if ntl:'s communication skills are as good as Telewest's here - TW obviously see it as an opportunity to get their customers interested and wanting to try their version of VOD, yet the reasoning from ntl is that the company doesn't want to give misleading information or have a download delayed and cause aggravation to CSR's when it doesn't happen, whenever this has been asked in other threads.

ntl: are definetely missing a trick here in letting their customers know what's coming - even here in York, we've got no idea when or if VOD will be coming this side of 2010 which is a shame. and don't get started about the revision to CR3 that goes blue....

30-06-2005, 13:31	#2
McYorkie Inactive Join Date: Mar 2004 Location: York, Age: 55 Posts: 162	Re: If Telewest can do this, why can't NTL? I doubt if ntl:'s communication skills are as good as Telewest's here - TW obviously see it as an opportunity to get their customers interested and wanting to try their version of VOD, yet the reasoning from ntl is that the company doesn't want to give misleading information or have a download delayed and cause aggravation to CSR's when it doesn't happen, whenever this has been asked in other threads. ntl: are definetely missing a trick here in letting their customers know what's coming - even here in York, we've got no idea when or if VOD will be coming this side of 2010 which is a shame. and don't get started about the revision to CR3 that goes blue....