Cable Forum - View Single Post

wsf86 · 29-06-2005, 12:34

Networks Engineer do, and always have, worked on-call on Sunday. They can spend a full day resolving large area network faults with the help of the FMS Teesside and AMNC Bromley departmens. The fault team's being in helps and answering the phones provides networks with further info, i.e. where the customers are calling from, which help's in resolve outage's quicker. The theory is that this will have the knock on affect of reducing the workload on Monday which is the day we normally get battered!

29-06-2005, 12:34	#85
wsf86 Inactive Join Date: Jun 2005 Posts: 24	Re: ntl open Sunday!!! Networks Engineer do, and always have, worked on-call on Sunday. They can spend a full day resolving large area network faults with the help of the FMS Teesside and AMNC Bromley departmens. The fault team's being in helps and answering the phones provides networks with further info, i.e. where the customers are calling from, which help's in resolve outage's quicker. The theory is that this will have the knock on affect of reducing the workload on Monday which is the day we normally get battered!