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Originally Posted by Richard M
Hmm, see what you mean now, even the sales line is ringing out. 
Why the hell don't they use an IVR/call queuing system?
Last time I ordered was about a year ago so they must have gone a bit downhill. |
Trouble with using an IVR system is that people end up paying to queue, so in their infinite wisdom they now let you ring until it rings off, I spent literally 2 hours ringing them to complain about the late delivery and lack of packaging and finally just gave up and they've yet to reply to the e-note from last thursday.