[spike7451]

Originally Posted by Andy E

Lol , the old them and us mentality, mind you I've never seen any management in Ntl trying to discourage it.

Contractors get double the work that a NTL installer or in house installers do. This does not seem to bother NTL who expect the same quality of install between in house and contractors, even though the contractors have approximately half the time to complete the same job .

Having said that I know a lot of contractors here in Belfast that do take pride in their work, Which is surprising really considering the amount or crap they have to take both from NTL and their employers . I also know a few who couldnââ‚Ã⠀šÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t give a fiddlers .Same as anywhere really.

One of the neatest contractors ever IMO, used to post regularly on this board , under the name of Earl of Bronze, who sadly left because of the daily cockups that NTL make, he just couldnââ‚Ã⠀šÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t take it anymore and walked.

Interesting fact †¦number of Ntl "in house "that have been sacked in the last 6 months for gross misconduct †¦ââ⠀šÂ¬Ã‚¦.4

Number of contractor sacked in same periodââ‚Ã⠀šÃ‚¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚¦Ã ƒÂ¢Ã¢â€šÂ¬Ã ‚¦Ã¢ââ↚¬Å¡Ã‚¬Ã‚¦ 0



And regarding not being able to trace who did a job.. thatâ₠¬Ã¢â€žÂ¢s complete nonsense

When a job is complete it must be booked off or you donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t get paid for itââ‚ ¬Ãƒâ€šÃ‚¦ the first thing NTL ask for when you ring them (after being on hold for 30 mins or more) is your crew number .


Andy E

Andy,Sorry mate,the number of in house guys sacked was 2,not 4! One for stealing & one for blowing jobs out!I think you know who i mean.......
The daily cock-ups are now reaching hourly cock-ups!All the brass seem to care about is the spreadsheets! They are more interested in getting a job done & as many as possible in the day than the quality of the actual installs.We have a good set of contractors here who usually do a good standard of work.
Unfortunatly,about 3 years ago,NTL decided to get rid of the quality control techs & have ONLY NOW replaced them in a lesser capacity.
Spike