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Originally Posted by sheridan
you chaps are very patient,, 
its very much appreciated 
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's ok. Just hope we can get you sorted out
Once you've worked out what went wrong this time, and you know why, you should be in a better position to do it straight away next time.
I had similar problems working out what went where when I first got my hosting, I think I've got a reasonable grasp of it now though. It just takes a little time to get sorted, once it's working you'll see...