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Originally Posted by Andy E
Lol , the old them and us mentality, mind you I've never seen any management in Ntl trying to discourage it.
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Thanks for that. I must admit thought it rang true with a job that a friend had had done by a contractor for NTL... he basically drilled a hole in her wall, stuck the coax through, put the isolator on and cut some coax for the stb and cablemodem - and left!
No wallplate, no setup, nothing, when asked about the cable modem he said "Move your computer in the front room then, i cant be a***d to mess around". Needless to say she rang NTL, furious, who told her "We've had numerous complaints about him... he won't be working for us any more." They then sent out their own crew who redid the install from scratch.
Conversely my own NTL install was done by NTL's own staff, and was very neat and tidy. I guess it's just the odds though, im sure plenty of people have heard of the reverse being true.