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Originally Posted by jaycee
Here is an idea - demand they re-lay all your cabling, and connect you to a different tap at the streetside cabinet?
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I'll get onto CS in the morning. I want a moon too. On a stick.
I expect them to fix it, where reasonable, but if it'd cost them that much i'd expect them to tell me to put up with it or **** off. if there even IS room in the cab.
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Also, the problem with bittorrent/emule/p2p apps and the NTL modems is that the high amount of connections per second is too much for the modem's internal tcp/ip software, which then crashes. I got this also when Telewest issued me with a Webstar modem, when I demanded a Motorola Surfboard, the problem stopped. The problem is that the Ambit modem's NTL use are cheap, and rubbish. Sadly, you can no longer purchase your own Surfboard modem and have NTL connect it, as I would have done this long ago.
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Thing is, as i've said before a bajillion times, it happens at idle. I can literally be sitting idling in irc, not even in a chan, and blethering on MSN messenger, and it'll disconnect me. It wouldn't surprise me if it's NTL's crappy hardware, but i had NTL 2 flats ago, and it wasn't nearly as bad as this. I do believe it broke on occasion (memory's hazy) but definitely not several times a day.
If it WAS the hardware though, why aren't more people getting problems? sure, there are a few threads here and at ntlhell, but not THAT many of us are having the problems.
Also, if it IS the hardware, why don't they give me a spanky new blue 250? Still made by ambit, but better?