Any questions you have can be answered here:
http://forum.i-websolutions.co.uk/
I think you may need to register though.
You should have a folder called public_html, I think you need to upload your site to that directory. Hopefully someone will be along soon who can confirm that though.
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There isn't a specific folder called "upload" or "ftp", if you use the link:
http://www.i-websolutions.co.uk/faqs...ng%20Questions
You can see the settings that you need for your ftp program though.