Thread: Quit NTL?
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Old 26-06-2005, 16:14   #12
Marge
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Re: Quit NTL?

Quote:
Originally Posted by captain747480
Not according to all the NTL CS Reps I've spoken to.

"We have no plans to release a PVR at present".

If NTL are planning a PVR why don't they say so?
and you've hit the nail on the head there, ntl cs reps aren't privvy to every trial/new idea that ntl have on the go at any one time. ntl may be trialling pvr at the moment, i have no idea, but until ntl have trialled and identified whether they want to go ahead with it then i can't see the point of them saying it's a potential.

as experience has proved in the past if customers get a sniff of something possibly being introduced then they ring up trying to get details, of which cs reps don't have any, and then get arsey when they don't get answers.
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