6 pages yet? and 1800 views.
I hope this shows everyone how useless NTL can be. I's now a quarter past midnight, 15 minutes since the call centre closed, and i've yet to get my phone call.
Why would they tell me it'd be within 2 hours if they weren't gonna phone me back? I bet the buggers phone at 8am tomorrow and wake me up, after me having had 4 hours' sleep...
I'll admit that the call centre being open from 8am 'til midnight is pretty decent, and the queues are ok (during the day) but if i tell someone i'll call them back, i damn well will.
This wouldn't happen if Tommy was on the phones.

lol