|
Re: It's really getting on my nerves now...
I know, i know, but i really grudge paying £120PM (well, £38 for the broken bit) that doesn't do what it's supposed to.
Mine happens when maxing the upstream too, but not all the time. It'm sure it's happened when the connection's been sitting idle too though.
It's so frustrating. It's easy enough to fix, but i don't want a temperamental connection. I don't WANT it to drop out in the middle of the night when i'm downloading, or in the evening when i'm playing H2, or.. Ever, really.
Often i'm not around TO reset the modem (out or in bed) so i lose several hours' connection.
Right now, though, i want to know WHAT work is going on in the area, if any, and what it is.
Just had a phone call from Tommy the technician again, checking if the connection's been ok. Talk about customer service! The guy (probably?) won't have been paid for two callouts yesterday, because one of them was off his own back, and several phone calls off his own back... that's going the extra mile.
|