Quote:
|
Originally Posted by N00N00
[<snip> NTL invest cash in developing pointless complicated crap like video on demand, yet they still can't managed Caller ID yet. <snip>
|
NTL appear to think they will profit by offering VOD. They probably will. Look at Homechoice.. Also, bear in mind NTL is not actually paying for the development and implementation of VOD. The company that provides it is. So, NTL have a greater chance of making profit.
Now, if you can show NTL they will profit by introducing Caller ID (which will cost millions as a lot of switching hardware and software will need to be upgraded), I am sure they will upgrade.
None of which detracts from the point that NTL need to spend more money giving a good service, therefore reducing the amount of cancellation bribes they give out.