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Originally Posted by monkeybreath
not quite true... modems are provisioned to specific UBRs and DHCPs, if connected to another they may well only get a pre-registration configuration.
However, having said this, if you are trying the modem on someone's connection who lives in the local area, chances are their modem is provisioned the same as yours.
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Thanks for the clarification monkeybreath! I've had to take my modem and PC to a mates house a couple of times when I've had a problem to see if it's my PC/modem or NTL. He lives 2 streets away and the modem worked fine on his cable hence I thought it would work anywhere!
Back to mrlipring, what about the cable from the box to the house? I had 3 STB's and a modem all one one cable which caused problems with the TV picture and I think, but not sure, the modem. Eventually I had a new cable pull with my STB and modem on it's own cable which cured problems with the TV. Also, the muppets who installed my cable modem/TV originally used the existing TV aerial coax I had to plumb their cable into instead of installing new shielded cable, this got sorted when I had a problem with a few channels and the guy who came to check it noticed the aerial coax feeding the splitter to the STB and modem!