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Originally Posted by orangebird
That's quite sad really.
I'm not annoyed. Just a little dumbfounded at how some people **** an moan about crap services, but expect ntl to improve it all with no money. How ignorant can you get? 
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As I said in my OP in this thread, I complained as I am happy with the BB and happy to pay retail for it (though I don't use NTL mail or web services and the free newsgrous are still pants but I don't have time for that at the moment) and happy with the DTV, my biggest problem was / is that NTL cannot take over my BT ISDN numbers and I HAD TO PAY FOR A PHONE LINE, even though it sits in the corner doing nothing.
NTL gave me the phone line for free for a year, considering it is not used and last time I tried to use it there was a fault on the line I consider this a reasonable retention. If NTL want to offer ISDN then I can port my numbers and will pay full price again.