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Monserrat · 20-06-2005, 22:03

I'm still offline, but I'm connecting through dial-up (using my Nokia mobile!!) It's painfully slow at 1 kilobytes per second.

Anyway, I called NTL again and they've fixed me up with another engineer's visit tomorrow between midday and 6PM. It's a pain because I work a normal 42-hour week, so I'll have to leave my room open.

When I quoted my previous call reference to NTL, they have no record of what the engineer did on their previous visit. This doesn't sound very reassuring to me, so I'm going to write on a piece of A4 paper what the engineer did last time and I'll leave it by the cable modem so that he sees it.

20-06-2005, 22:03	#8
Monserrat Inactive Join Date: Jun 2005 Posts: 62	Re: Downtime in ST16? I'm still offline, but I'm connecting through dial-up (using my Nokia mobile!!) It's painfully slow at 1 kilobytes per second. Anyway, I called NTL again and they've fixed me up with another engineer's visit tomorrow between midday and 6PM. It's a pain because I work a normal 42-hour week, so I'll have to leave my room open. When I quoted my previous call reference to NTL, they have no record of what the engineer did on their previous visit. This doesn't sound very reassuring to me, so I'm going to write on a piece of A4 paper what the engineer did last time and I'll leave it by the cable modem so that he sees it.