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Originally Posted by Neil
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Originally Posted by Paul
Totally agree, if everyone here rings up and demands these sort of sweeteners all that will happen is the rest of NTLs customers will end up paying more for a seriously impacted service.
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One could argue that if the customer was happy in the 1st place with the service/product, then they wouldn't need/want any form of discount.
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If NTL do keep bribing people to stay on (as it sounds like they are doing), they will have a reduced income with which to improve services.