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Originally Posted by Widescreen
Because Sir
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Sir?
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1 - I have a right to know.
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do you?
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2 - When i do know, i can get the advice of other "techy" users.
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advice for what, may I ask?
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3 - I dont Pay 60+ a month to be told - We are aware
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No, I know. But ntl are working on it and will fix it. A fault free service is not guaranteed (as stated in the t&c's). What's wrong and how long will it take to fix will get you no further than asking how long is a pice of string?
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Ya know, its becoming boring, hearing people try and make is sound as if i'm somehow the bad one, since its me thats losing out.
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I don't think you're the bad person at all. Just trying to work out why you require the info you're asking for.
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I want to make sure NTL are going all they can to fix it, i should know what the problem is with my service since i'm paying for it, its not as if its FREE, i PAY them for a service, so when they don't PROVIDE that service and i'm stuck watching a BLANK screen am i supposed to watch the walls and be a quiet good boy.
Edit - this also isn't a problem where its lasted 2 hours, its been like this since saturday night.
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Of course ntl are doing all they can. Why wouldn't they be?