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Originally Posted by Widescreen
Because Sir
1 - I have a right to know.
2 - When i do know, i can get the advice of other "techy" users.
3 - I dont Pay 60+ a month to be told - We are aware
Ya know, its becoming boring, hearing people try and make is sound as if i'm somehow the bad one, since its me thats losing out.
I want to make sure NTL are going all they can to fix it, i should know what the problem is with my service since i'm paying for it, its not as if its FREE, i PAY them for a service, so when they don't PROVIDE that service and i'm stuck watching a BLANK screen am i supposed to watch the walls and be a quiet good boy.
Edit - this also isn't a problem where its lasted 2 hours, its been like this since saturday night.
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Originally Posted by orangebird
And how would knowing what the problem is make it any better? Would those of you that aren't 'techy' have any better knowledge about how long it should take to fix? Is it going to make your TV work just because you now what's wrong (if you're techy enough to understand the explanation in the first place, that is)  |
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ok, time to calm down .......... NOW
You pay for a service .... correct
It has a fault ..... correct
You are frustrated due the extended time of the fault .... correct.
You feel it is you right to start insulting other members intelligence ....
WRONG
Substitute the ntl service that you are currently suffering with, with, lets say your electricity. I can almost guarantee the same type of reports when you rang in.
Now calm down.