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Old 19-06-2005, 18:44   #7
Bill C
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Re: NTL - What A Joke

Quote:
Originally Posted by Widescreen
Looks like Anubis wants a challenge

I'm not saying the problem they have isnt MAJOR or Time Consuming.

I'm more annoyed that they dont give you an explantion apart from we are aware.

I dont pay 60+ a month only to be told i know your TV service is off and we are working on a resolution shortly, i want them to tell me that a major cabinet was taken out , or at the very least tell me it could possiblly be a day or 2 ( as that is how it looks) before the problem can be sorted.

Then again, i cant win this "arguement"....i'm just expected to hand over my money, and hear a nice message telling me that " we are aware" while my TV shows a black screen.
Another Stargate Fan

I am not saying that is what the problem is btw.

I have to agree with you that better explanations should be given. I too dont like the "we are awhere of the problem" message.

If i hear what it was i will let you know.
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