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Originally Posted by Widescreen
Looks like Anubis wants a challenge
I'm not saying the problem they have isnt MAJOR or Time Consuming.
I'm more annoyed that they dont give you an explantion apart from we are aware.
I dont pay 60+ a month only to be told i know your TV service is off and we are working on a resolution shortly, i want them to tell me that a major cabinet was taken out , or at the very least tell me it could possiblly be a day or 2 ( as that is how it looks) before the problem can be sorted.
Then again, i cant win this "arguement"....i'm just expected to hand over my money, and hear a nice message telling me that " we are aware" while my TV shows a black screen.
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Another Stargate Fan
I am not saying that is what the problem is btw.
I have to agree with you that better explanations should be given. I too dont like the "we are awhere of the problem" message.
If i hear what it was i will let you know.