Thread: New Presentation Up at ntl.com
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Old 19-06-2005, 01:33   #12
greencreeper
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Join Date: Nov 2003
Location: Leeds - the dog house
Age: 48
Services: Email me for a current price list
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Re: New Presentation Up at ntl.com
Are those "Customer Services Metrics" fictional? Less than 3 minutes to answer a call?? Is that from when you leave the queue? Abandoned rate seems low too.
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