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Originally Posted by Kits
I agree NTL could do a loyalty package but members shouldn't just try to screw them down trying to get what they can. The loyalty package should be for those who have stayed for like 5+ yrs and perhaps payed ontime or if there was a large problem at least arranged payments and kept to them.
I know some who feel they deserve a loyalty package as they are comingto the end of their first year and been disconnected a few times for none payment. This package if ever it happened should be a reward not a right.
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A loyality package maybe, but seriously if you think about it NTL are no longer price competitive, I understand they have financial difficulties, the only way of resolving them is to generate a larger customer base.
I have used NTL since their free dialup was introduced, had telephone etc, but because I became a student I had never lived in one location longer than a year for around 4 years, 2 of them i was in a non-ntl area.
However, as mentioned I do not agree with people just ringing for the hell of it to see what they can get out of it